Business Lesson: Are you filling the holes and cracks in your business?

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Episode 102

Music by Ship Wrek & Zookeepers – Ark ccmusic.co

Transcription:

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I’m Joe Pardo let’s

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talk about which over time

 

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one of the things that I do when I work

 

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with clients is I actually go out to

 

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visit their business and I spend a few

 

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days watching the process take place

 

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right it’s one thing to talk about it

 

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it’s one thing to work through the

 

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through everything but there’s always

 

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going to be unknown unknowns where you

 

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don’t know what to expect until you’re

 

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watching it take place so like last

 

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night me and Melissa went out to

 

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chotchkie’s

 

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because we ended up waiting 15 minutes

 

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just to see a waiter even though we were

 

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sat down in our seat like right away as

 

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soon as we got there but because we got

 

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there at like [4:30] they were switching

 

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between dinner and lunch or whatever

 

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their excuse was we need to talk about

 

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you Flair there was like a lack of

 

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waiters and waitresses taking care of

 

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our area specifically when I go out to

 

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businesses I’m looking for things like

 

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that whether these holes cracks in the

 

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in the process or it’s like yeah this

 

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shouldn’t be an issue we’re you know

 

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customers are waiting up to 15 minutes

 

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at their table to even be seen by a

 

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waiter or waitress but it does happen

 

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and those are the types of things where

 

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it’s like you need to be able to be

 

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vigilant where you need your manager to

 

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be vigilant and figure out where those

 

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cracks are where those pitfalls are so

 

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you can come up with some real solutions

 

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to help basically make them not it’s not

 

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a non-issue going forward in our case

 

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you know we had pretty decent service

 

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afterwards but it’s just a matter of the

 

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fact that it happened in the beginning

 

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and it left of really bad taste our

 

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mouth

 

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pun intended smash that like button if

 

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you go with your managers and review the

 

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process of how switching over service

 

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switching over time and those those

 

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potential pitfalls

 

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you go through a process to avoid those

 

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hit the subscribe button if you’ve

 

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enjoying the business vlog with me Joe

 

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Pardo and leave a comment below of the

 

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time where you were left stranded in a

 

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restaurant waiting to get service

 

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service Don saying your business

 

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questions to a super Joe Pardo on

 

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Twitter and I will answer them here on the Business VLOG!