Business Lesson: Are you filling the holes and cracks in your business?
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Episode 102
Music by Ship Wrek & Zookeepers – Ark ccmusic.co
Transcription:
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I’m Joe Pardo let’s
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talk about which over time
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one of the things that I do when I work
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with clients is I actually go out to
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visit their business and I spend a few
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days watching the process take place
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right it’s one thing to talk about it
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it’s one thing to work through the
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through everything but there’s always
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going to be unknown unknowns where you
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don’t know what to expect until you’re
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watching it take place so like last
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night me and Melissa went out to
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chotchkie’s
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because we ended up waiting 15 minutes
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just to see a waiter even though we were
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sat down in our seat like right away as
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soon as we got there but because we got
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there at like [4:30] they were switching
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between dinner and lunch or whatever
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their excuse was we need to talk about
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you Flair there was like a lack of
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waiters and waitresses taking care of
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our area specifically when I go out to
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businesses I’m looking for things like
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that whether these holes cracks in the
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in the process or it’s like yeah this
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shouldn’t be an issue we’re you know
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customers are waiting up to 15 minutes
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at their table to even be seen by a
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waiter or waitress but it does happen
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and those are the types of things where
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it’s like you need to be able to be
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vigilant where you need your manager to
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be vigilant and figure out where those
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cracks are where those pitfalls are so
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you can come up with some real solutions
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to help basically make them not it’s not
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a non-issue going forward in our case
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you know we had pretty decent service
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afterwards but it’s just a matter of the
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fact that it happened in the beginning
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and it left of really bad taste our
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mouth
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pun intended smash that like button if
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you go with your managers and review the
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process of how switching over service
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switching over time and those those
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potential pitfalls
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you go through a process to avoid those
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hit the subscribe button if you’ve
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enjoying the business vlog with me Joe
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Pardo and leave a comment below of the
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time where you were left stranded in a
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restaurant waiting to get service
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service Don saying your business
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questions to a super Joe Pardo on
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Twitter and I will answer them here on the Business VLOG!
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